Service

Technical Support

  • Pre-sales Support

    Pre-sales Support

    Product APPLICATION CONSULTATION: THE professional technical team has a number of senior industry experts to provide technical information, to provide you with professional and reasonable product application suggestions.

    Customized technical solutions: Through field investigation, fully understand customer needs, reasonably decompose and classify the needs, and develop targeted and systematic technical solutions.

    Project implementation management: Responsible for the development of custom applications, routine product applications, product testing programs, product demonstration programs and other application software programs.

  • Sale Support

    Sale Support

    Application SOFTWARE PROGRAM DEVELOPMENT: Undertake the development of custom applications, routine product applications, product testing programs, product demonstration programs and other application software programs.

    Product TEST and trial: MAKE test and trial plan, and be responsible for external test and trial of products.

    Project implementation management: adopt product manager responsibility system. Coordinate company resources, coordinate and manage all external engineering projects.

  • After-sales Support

    After-sales Support

    Technical support: Professional technical support engineers are on call 7x24 hours to solve problems for customers.

    Customer training: Training with years of industry training experience is to participate in training, write standard training courses according to project experience and problems encountered in actual cases, provide training services for customers, and assist customers to improve the business level of employees.

    After-sales service: With the purpose of customer satisfaction, the principle of integrity and practicality, the attitude of excellence, timely and agile response, to provide customers with thoughtful and satisfactory after-sales service.